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Downloads

Look up your purchases by email, or check the receipt email sent by Stripe after checkout.

Look up your purchases

Enter the email address you used at checkout to find your purchases.


Check your email

After purchase, you’ll receive an email from Stripe with your receipt and download instructions. Check your spam folder if you don’t see it.

Stripe Customer Portal

You can view all your purchases, download receipts, and manage your account through the Stripe Customer Portal. A link is included in your receipt email.


If you can’t find your download link or need help with your purchase:

  1. Check your email — Search for emails from Stripe or joellof.com
  2. Check spam/junk — Automated emails sometimes end up in spam filters
  3. Contact support — If you still can’t access your purchase, get in touch and I’ll sort it out